How Business Owners are Boosting their Companies with Answering Services

Image of a receptionist providing answering services for a business owner

Many business owners have realized the powerful impact that using an answering service can have on their company. Is it your turn? Just how many hats can one person wear at a time? Perhaps many, but probably not very successfully (and certainly not fashionably). Business owners are no stranger to piling hats on top of… Read more »

How Attorneys are Benefiting Greatly from Law Firm Answering Services

Image of an attorney that uses a law firm answering service

Attorneys who partner with a law firm answering service are experiencing huge benefits that enable them to grow their practice, provide better client support, and more. Good attorneys should always be open to harnessing methods that bring in new clients, help them take care of existing cases, and make sure past clients keep returning. One… Read more »

Why Virtual Receptionist Services are the Perfect Solution for Startups

Image of a startup business owner that uses virtual receptionist services

Entrepreneurs with a fledgling business have a lot on their plates. Having the time to focus on crucial aspects of the startup is a must, which is where virtual receptionists can help. If you watch shows like Shark Tank, you come to know people who have started a business based upon what they think is… Read more »

10 Customer Care Statistics Business Owners Need to Know

Customer Care Statistics Infograph Preview

Customer service is about much more than a simple transaction or brief encounter. Businesses must be aware of the entire customer experience and its impact on the company. Check out these customer care statistics in the form of a helpful infographic! Customer satisfaction should be every company’s top priority. To truly appreciate the importance of… Read more »

How to Quickly Improve Customer Care and Grow Your Business

Improving customer satisfaction can have a massively positive impact on your bottom line. Here’s how you can enhance your customer service, which will lead to business growth. Your new product is a huge hit—bigger than your wildest dreams, and the calls are coming in faster than your staff can handle. Or perhaps you provide a… Read more »

4 Benefits of Using a Live Virtual Receptionist

Image of a live virtual receptionist taking calls for a business

There are many benefits for businesses when it comes to using a live virtual receptionist service, but these are the four that are commonly acknowledge as the ones with the greatest impact. In the last few years, many small businesses have started discovering the benefits of using outsourced call centers for virtual receptionist service. Thanks… Read more »

The Advantages of a Bilingual Answering Service

Image of a Signius call center agent providing bilingual answering service

Partnering with a bilingual answering service has benefits that go beyond the ability to expand your market and effectively communicate with more customers. If you are debating the advantages of choosing a bilingual answering service or adding internal staff, there is a wealth of information to help you make the one decision that can grow… Read more »