How To Keep Your Startup Team Feeling Fresh And Engaged

Image of a startup employee feeling fresh and engaged

Use these guidelines to make sure your startup team avoids burnout so they can stay sharp, happy, and productive. Launching a new business is a thrilling experience. You might even relate it to starting a new relationship. Every new thing you discover is filled with excitement and possibility. You get wrapped up in a “honeymoon… Read more »

5 Things Successful Entrepreneurs DON’T Do

Image of a female entrepreneur saying no to doing some things in order to be successful

Successful entrepreneurs are defined by what they don’t do just as much as what they do. Here are five things you won’t catch the best in the entrepreneurship game doing when it comes to their businesses. If you are a fan of shows like Shark Tank and The Profit, chances are you have a hunger… Read more »

5 of the Most Effective Ways to Successfully Market Your Small Business

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Small businesses don’t need big budgets to market themselves effectively. Here are some of the most impactful marketing activities you can engage in as a small business. What are you currently doing to market your small business? Whether you are a solopreneur, a local mom/pop shop, or part of a franchise, one thing holds true… Read more »

5 Things Every Startup Should Spend Money On

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Every startup has to be smart with their money, but there are some areas of business that it does not pay to cut corners. Many startups are born from sweat, hard work and the personal finances of their owners. Protecting every dollar from being wasted on unnecessary expenses at this vulnerable stage is among the… Read more »

2017 Customer Service Nightmares

Image of a woman scared of the worst customer service nightmares of 2017

The year 2017 has haunted the world with some nightmarish customer service experiences. Here are a few of the most horrific. As a customer, you probably assume that customer service should be a positive and reinforcing experience. And why shouldn’t it be? You have made the choice to do business with a company over its… Read more »

Using a University Call Center Partner To Support Your Students and Staff

Image of a group of students studying in a library who have benefited from a university call center

There are especially busy times during the school year that college students and staff can benefit from a University call center partner. As summer simmers to a close, colleges and universities around the country are beginning to open their doors, departments and phone lines to the influx of both fresh and familiar students. Campus administrative… Read more »

5 Reasons Why Using A Call Center Is A Better Choice Than Taking Calls Internally

Image of four people in a call center answering phones for a business that understands the benefits of outsourcing

Handling all your inbound business calls internally can be a drain on time and resources. Using a call center is often a better choice for many companies. Here’s 5 reasons why. Phone calls are the Wild Card of running any business. You are either fortunate and draw a great opportunity, or you wind up pulling… Read more »

5 Signs You Are Ready to Hire an Answering Service

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If you notice any of these indicators, then it’s time to seriously consider partnering with a live answering service for your business. You’ve finally done it! Your start-up business has landed its first customers and they’re excited about your products or services. In fact, you’ve even been collecting leads that are eagerly waiting for your… Read more »