Why Virtual Receptionist Services are the Perfect Solution for Startups

Image of a startup business owner that uses virtual receptionist services

Entrepreneurs with a fledgling business have a lot on their plates. Having the time to focus on crucial aspects of the startup is a must, which is where virtual receptionists can help. If you watch shows like Shark Tank, you come to know people who have started a business based upon what they think is… Read more »

10 Customer Care Statistics Business Owners Need to Know

Customer Care Statistics Infograph Preview

Customer service is about much more than a simple transaction or brief encounter. Businesses must be aware of the entire customer experience and its impact on the company. Check out these customer care statistics in the form of a helpful infographic! Customer satisfaction should be every company’s top priority. To truly appreciate the importance of… Read more »

How to Quickly Improve Customer Care and Grow Your Business

Improving customer satisfaction can have a massively positive impact on your bottom line. Here’s how you can enhance your customer service, which will lead to business growth. Your new product is a huge hit—bigger than your wildest dreams, and the calls are coming in faster than your staff can handle. Or perhaps you provide a… Read more »

4 Benefits of Using a Live Virtual Receptionist

Image of a live virtual receptionist taking calls for a business

There are many benefits for businesses when it comes to using a live virtual receptionist service, but these are the four that are commonly acknowledge as the ones with the greatest impact. In the last few years, many small businesses have started discovering the benefits of using outsourced call centers for virtual receptionist service. Thanks… Read more »

The Advantages of a Bilingual Answering Service

Image of a Signius call center agent providing bilingual answering service

Partnering with a bilingual answering service has benefits that go beyond the ability to expand your market and effectively communicate with more customers. If you are debating the advantages of choosing a bilingual answering service or adding internal staff, there is a wealth of information to help you make the one decision that can grow… Read more »

5 Top Reasons to Outsource to a Call Center

Image of a team of call center outsourcing professionals

There are many good reasons that businesses choose to outsource to a call center, but these are five of the best benefits. Have you considered outsourcing your incoming calls to a call center? There are lots of reasons why call center outsourcing has become the business norm. Outsourcing calls can lower costs, improve customer service,… Read more »

Infographic – The Importance of Answering Services

Answering services play an important role in the success of businesses. Check out this infographic to see how your company can benefit. As your business grows, you are faced with new challenges when it comes to managing resources in order to provide the highest level of customer service. Whether you are helping customers at a… Read more »