Hotlines

From crisis lines to employee relations to Sarbanes-Oxley compliant whistleblower hotlines, Signius Communications has the call center tools and expertise to support any organization’s hotline requirements.

Our highly-trained personnel will record all pertinent information according to applicable guidelines and regulations. With hotline call center services from Signius, you can rest easier knowing your people and your organization are in good hands.

Whistleblower Hotline Services

Image of two Signius call center employees providing whistleblower hotline servicesSignius Whistleblower Hotline Services have been carefully designed to create a safe environment for every employee and enable them to confidently and confidentially report ethical violations within their business or professional organization.  By relying on a non-biased, third-party service, your employees can report things like fraud, harassment, misconduct and more without the fear of repercussions.

Our live Whistleblower Service takes detailed information regarding a complaint on highly secure compliance lines. After the private complaint is obtained, it is only accessible via secured and encrypted database access restricted through required login and password credentials. This service is available to government agencies, corporations, small businesses and public companies in compliance with Sarbanes – Oxley requirements.

Signius Whistleblower Hotline Services are available 24 hours a day, 7 days a week. Our highly trained, compassionate receptionists deliver superior service and provide a welcoming environment.

Laws today protect employees from any action or reprisal taken against them as a result of filing a report. While the Sarbanes-Oxley Act of 2002 was originally passed by congress to protect investors from fraudulent accounting in large corporations, Whistleblower services are now common in companies of all sizes throughout many types of industries. Call us today to learn more about our hotlines for whistleblowing and how we can customize the right solution for you.

Employee Check in Hotline Services

Image of a Signius call center agent providing employee check-in hotline servicesBusinesses with large numbers of employees or multiple physical locations face a daily challenge in making sure that employees are starting work or opening for business at the required time. Signius has developed a solution for this problem that allows businesses to verify employee check-in and check-out times 24 hours a day, 7 days a week from wherever you are. Our employee check in hotline service allows you to make sure that your staff is on-site and your business is up and running without requiring your physical presence or constant attention.

For example, let’s say you run a string of health clubs that open at 4am. Your locations need to be open for business and ready to serve your customers consistently at that time and you need to be 100% sure that is the case at all 15 of your locations. With Signius Employee Check in and Verification Hotline Service, your employees are required to call us to check in for the day directly from your business location phone. You can also set up a check-out call at the end of a shift or business day, so you know nobody is leaving early and that shop has been properly closed. If Signius does not receive the required check-in or check-out call within your specified time frame, the specifics are immediately escalated to your designated contact(s). This ensures that everyone is in position when you need them to be, which gives you the ability to manage your business at maximum effectiveness.

With the Signius Check-in Verification Services you get:

  • Daily check-in and check-out reports emailed directly to you
  • Messages that are date and time-stamped ensuring accuracy
  • Voice logged call recordings providing backup confirmation
  • Customized real-time escalation procedures to notify management of lapses
  • Employee and staffing control 24 hours a day, 7 days a week

Call us today, let us know your requirements for an employee check in hotline, and we can work with you to customize the perfect plan.

When it comes to hotline programs, Signius has been leading the industry for decades with our professional methods, experienced agents, and front-line technology. Whether it is for whistleblowing purposes, employee check in, or any other type of hotline program, contact us for a free consultation!

Why Signius Communications?

  • 100% US-based
  • 12 Locations Across the US
  • Fully Customized Services
  • State-of-the-Art Technology Solutions
  • Online Client Reporting Available 24/7
  • No Canned Responses; Scripts Customized with You in Mind