Category: Business Services

5 Things Every Startup Should Spend Money On

Image of two entrepreneurs deciding what their startup should spend money on

Every startup has to be smart with their money, but there are some areas of business that it does not pay to cut corners. Many startups are born from sweat, hard work and the personal finances of their owners. Protecting every dollar from being wasted on unnecessary expenses at this vulnerable stage is among the… Read more »

Spend a Little on Live Support and Save More Than You Could Have Imagined

Image of money saved by businesses who use an answering service

Sure, partnering with an answering service will cost you a little, but they will actually help you save more money than you ever thought possible. Once an organization realizes that they could use an answering service to provide live support for their callers, they typically wonder how much it’s going to cost. Answering services aren’t… Read more »

Customer Service From The Best in the Business: Top-Tier Hotels

Learn About Customer Service From The Best in the Business: Top-Tier Hotels The best hotels around act as an oasis for exhausted travelers. After meeting with clients, enjoying the sights of a new city, or visiting the night away, nothing is quite as welcome or as needed as a clean, quiet, and comfortable hotel room…. Read more »

Three Creative Ways to Say “No” to Your Customers

Three Creative Ways to Say “No” to Your Customers                 Whether your career in the client relations business has been long or short, the chances that you have been told “the customer is always right,” is very likely. Clients come in all forms and while there are many people who are accepting of the answer… Read more »

Live Chat Makes Customer Service Faster, More Efficient

Technology has made consumers less patient with long waits for service and support. Shoppers who can send money around the world with the click of a mouse don’t have much tolerance for being put on hold or having to go through an automated decision tree to get help from a business. That’s why many live… Read more »

What Types of Businesses Need to Be HIPPA Compliant?

HIPPA (The Health Insurance Portability and Accountability Act) requires those businesses that handle protected health information (PHI) to follow a specific series of guidelines to ensure people’s personal health information and other data is protected. There are numerous types of businesses that need to be HIPPA complaint. Under current guidelines, HIPPA defines these businesses as… Read more »