Government

Signius Communications provides high quality services to many local, state and federal government agencies. Our agents can take messages, provide information to callers or connect callers to the individual or department requested, based on the protocol in place. Messages can be provided in a variety of formats including voicemail, email, SMS, paging, or fax. All messages, account history, analytics, and management tools are also available through our secure online portal.

Signius Communications provides government answering services for departments that include:

  • agriculture
  • defense
  • environmental protection
  • health and human services
  • housing
  • law enforcement
  • occupational safety
  • transportation
  • utilities

We understand the necessary procedures and protocols that must be followed when it comes to government agencies. Our answering service agents follow well-developed scripts, route calls accordingly, and get messages to the right people at the right time. With the ability to customize each aspect of your government answering service plan, we can solve the unique challenges and requirements that your organization has.

Answering services you can count on 24/7:

  • Highly-trained personnel
  • Live receptionists
  • 100% US-based
  • Bilingual
  • Email response management
  • Call patching and paging

Our experienced, professional agents are US-based and available to provide courteous service around the clock. We are a team of people who are dedicated to taking care of our customers as well as all your callers. It is that passion for customer service that has helped us become an industry leader over the decades, especially in the field of government answering services. If you’re in need of a live support provider that is in constant pursuit of improving and perfecting service for your government agency, look no further than Signius.

Image of a government building that uses answering services

Why Signius Communications?

  • 100% US-based
  • 12 Locations Across the US
  • Fully Customized Services
  • State-of-the-Art Technology Solutions
  • Online Client Reporting Available 24/7
  • No Canned Responses; Scripts Customized with You in Mind