Signius Communications provides Fortune 500 clients with a wide variety of call center and answering services. All 12 of our US-based locations are open 24/7/365 and all of our agents are trained to adhere to the highest customer service standards. Whether it’s support after hours and weekends, overflow coverage, or outsourcing the entire phone experience to us, Fortune 500 companies trust Signius.
Our highly trained agents become an extension of your business as they provide custom service that truly enhance the caller experience. We work with you to build a tailored program that will fit your exact needs. People expect the best when it comes to Fortune 500 companies and big business, so that’s exactly the kind of service we provide for them. The entire Signius team has a passion for customer service which we will harness for you. Everything from bilingual answering services to help desk services are at your disposal when you partner with us.
Our powerful, secure, online portal allows you to manage your account with ease. A history of all your messages, orders, appointments, and help tickets are accessible within the portal, which also allows you to designate jobs to users, pay your bill, and plenty more.
Additionally, our call-taking platform and available technology will allow us to quickly ramp up customized service options, no matter how complex. We stay flexible to accommodate your evolving needs and commit to being an integral part of your success.
Services you can count on 24/7:
- After hours/overflow call answering
- Inbound call center
- Live customer care
- Disaster backup
- Help desk
- Order taking
- Email response management
- Interactive Voice Response (IVR)
- Live agents
- 100% US-based
Why Signius Communications?
- 100% US-based
- 12 Locations Across the US
- Fully Customized Services
- State-of-the-Art Technology Solutions
- Online Client Reporting Available 24/7
- No Canned Responses; Scripts Customized with You in Mind