Signius Communications already provides service to many utility service providers such as electricity, natural gas, water/sewage and other energy sources. Our friendly, knowledgeable agents can perform as an extension of your company and will ensure that important calls from customers are handled accurately and courteously. We have years of experience consistently following approved scripts and dispatch protocol to keep organizations like yours on track with our answering services for utility companies.
Our professional, US-based representatives are highly trained individuals who have a passion for service. Between their dedication, the ability for you to create a customizable script, and plenty of message delivery options, you can be the beneficiary of a live support program that is loaded with quality. We work alongside you to build a unique script that is designed to assist your callers and solve the challenges your utility company faces. Take your pick of message delivery methods that include email, call, text, page, fax, or access your message history through our secure online portal. That same portal allows you to manage your account, update on-call schedules, pay your bill, and more.
Answering services you can count on 24/7:
- Highly-trained personnel
- Live receptionists
- 100% US-based
- Email response management
- Call patching and paging
Your success is our success, because we are an employee owned company. That means we only succeed when you do, so we have a vested interest in handling every call just the way you would. We handle everything from routine calls to emergency situations with speed, excellence, and care so that your organization is held in the highest regard. Choose us to provide answering services for your utility company and see why others have been partnering with Signius for decades!
Why Signius Communications?
- 100% US-based
- 12 Locations Across the US
- Fully Customized Services
- State-of-the-Art Technology Solutions
- Online Client Reporting Available 24/7
- No Canned Responses; Scripts Customized with You in Mind