IVR (Interactive Voice Response) Services

Reduce the costs of call handling with Signius Communications’ Interactive Voice Response (IVR) system. We’ll customize a caller-friendly script that fits your needs and is designed to minimize live agent involvement.

IVR technology can take information like name, account numbers, etc. and even answer basic self-serve questions like account queries while live agents handle more complex issues for your customers. Utilize as a standalone solution or integrate IVR with our live agent call center.

Other uses for IVR technology include:

  • customer surveys
  • technical support
  • corporate information
  • lead generation campaigns
  • pre-qualify applicants for jobs or clinical trials
  • disaster backups
  • employee information
  • confidential information (e.g., banking, medical results)

Why Signius Communications?

  • 100% US-based
  • 12 Locations Across the US
  • Fully Customized Services
  • State-of-the-Art Technology Solutions
  • Online Client Reporting Available 24/7
  • No Canned Responses; Scripts Customized with You in Mind