Tag: Customer care tips

10 Customer Care Statistics Business Owners Need to Know

Customer Care Statistics Infograph Preview

Customer service is about much more than a simple transaction or brief encounter. Businesses must be aware of the entire customer experience and its impact on the company. Check out these customer care statistics in the form of a helpful infographic! Customer satisfaction should be every company’s top priority. To truly appreciate the importance of… Read more »

The Importance of Email in Customer Care

Email is one of the most important avenues through which businesses communicate with their customers. So, why do so many of them not put as much effort into their email management and response system as they do their call center services and other customer care policies? In this post, we’ll be discussing the importance of… Read more »