
Avoiding Customer Service Clichés
Avoiding Customer Service Cliches and False Promises There are certain cliches that have become so ingrained in the fabric of customer service agents that they...
Read MoreAvoiding Customer Service Cliches and False Promises There are certain cliches that have become so ingrained in the fabric of customer service agents that they...
Read MoreLearn About Customer Service From The Best in the Business: Top-Tier Hotels The best hotels around act as an oasis for exhausted travelers. After meeting...
Read MoreMarketing Tip – Take Your Questions to Your Customers Many successful companies are playing with a stacked deck full of marketing experts, advertising gurus, customer...
Read MoreThree Creative Ways to Say “No” to Your Customers Whether your career in the client relations business has been long or short, the chances that...
Read MoreTechnology has made consumers less patient with long waits for service and support. Shoppers who can send money around the world with the click of...
Read MoreIs Your Business Meeting Your Customers’ Needs? It is important for businesses to ensure they are meeting their customers’ needs and wants. In the past...
Read MoreCustomer service scripts help ensure callers get accurate, professional advice or recommendations from your virtual secretary or call center service. These scripted exchanges can be...
Read MoreWhat Types of Businesses Need to Be HIPAA Compliant? HIPAA (The Health Insurance Portability and Accountability Act) requires those businesses that handle protected health information...
Read MoreHow Customer Service Representatives Can Defuse Angry Customers Being an effective customer service representative (CSR) means dealing with unhappy, upset, and angry customers. Learning how...
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