Customer service solutions

Why Your Business Should Use An Answering Service Instead Of An Auto Attendant

Why Your Business Should Use an Answering Service Instead of an Auto Attendant

The research is in, the results are conclusive, and how your phones are answered has a huge impact on your business. Do you think your...

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Business

3 Things Every Customer Service Department Has to Do

When should a company consider hiring an outsourced call center service? Many companies are leery to send their customer service to a third party, rather...

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