Customer Care

Business

How to Take Your Business to the Next Level

The time has come to take your business to the next level. Good news! It’s actually easier to accomplish than you might think. And it...

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10 Customer Care Statistics Infograph

10 Customer Care Statistics Business Owners Need to Know

Customer service is about much more than a simple transaction or brief encounter. Businesses must be aware of the entire customer experience and its impact...

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How to Quickly Improve Customer Care and Grow Your Business

Improving customer satisfaction can have a massively positive impact on your bottom line. Here’s how you can enhance your customer service, which will lead to...

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How To Turn A Bad Customer Experience Into A Good One

How to Turn a Bad Customer Experience Into a Good One

Each frustrated customer that contacts your company is an opportunity to transform the situation into a positive customer experience and develop brand loyalty. An angry...

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2017 Customer Service Nightmares

2017 Customer Service Nightmares

The year 2017 has haunted the world with some nightmarish customer service experiences. Here are a few of the most horrific. As a customer, you...

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