Tag: Business Answering Services

Infographic – The Importance of Answering Services

Answering services play an important role in the success of businesses. Check out this infographic to see how your company can benefit. As your business grows, you are faced with new challenges when it comes to managing resources in order to provide the highest level of customer service. Whether you are helping customers at a… Read more »

Why Your Business Should Use an Answering Service Instead of an Auto Attendant

Image of a live answering service agent handling business calls rather than an auto attendant

The research is in, the results are conclusive, and how your phones are answered has a huge impact on your business. Do you think your callers prefer an automated greeting and dealing with a frustrating directory or having their calls answered by a live, helpful person? Whenever new technology is introduced, especially as it relates… Read more »

6 Ways to Better Your Small Business Bottom Line

Image of a man on a ladder working on a chart to better his small business bottom line

When you’re ramping up your small business and have your sights set on being profitable, every dollar counts. Here are several different ways you can improve the bottom line for your small business. The expenses associated with getting your brand, products or services off the ground can feel potentially crippling. On the other hand, if… Read more »

5 of the Most Effective Ways to Successfully Market Your Small Business

Image of two people successfully marketing a small business

Small businesses don’t need big budgets to market themselves effectively. Here are some of the most impactful marketing activities you can engage in as a small business. What are you currently doing to market your small business? Whether you are a solopreneur, a local mom/pop shop, or part of a franchise, one thing holds true… Read more »

5 Things Every Startup Should Spend Money On

Image of two entrepreneurs deciding what their startup should spend money on

Every startup has to be smart with their money, but there are some areas of business that it does not pay to cut corners. Many startups are born from sweat, hard work and the personal finances of their owners. Protecting every dollar from being wasted on unnecessary expenses at this vulnerable stage is among the… Read more »

5 Signs You Are Ready to Hire an Answering Service

Image of a businesswoman partnering with an answering service for her business

If you notice any of these indicators, then it’s time to seriously consider partnering with a live answering service for your business. You’ve finally done it! Your start-up business has landed its first customers and they’re excited about your products or services. In fact, you’ve even been collecting leads that are eagerly waiting for your… Read more »

3 Tips for Customizing Your Answering Service

Image of a call center agent working on a customized answering service account

Answering services are great when they are customized to fit your business. Here are a few ways you can make sure your live support plan is tailored to your specific needs. So you’ve signed up with an answering service. Great! Clearly you understand all the benefits that come from partnering with a live support provider…. Read more »

How Answering Service Makes Small Business a Big Fish in a Big Pond

Using an Answering Service to Take Your Small Business to the Big Leagues It’s a fact, in business you don’t have to be the big fish in the pond to look and act big! There can often be a certain amount of insecurity that many small businesses seem to exhibit that is centered around the very fact that… Read more »