We revved up our blog efforts this year, so let’s have a look back and see what some of our top posts from 2016 look like.
We hope this year has been as good to you as it has to us. 2016 afforded us the opportunity to put some time and effort back into our blogging efforts and we are happy to see that we’ve gathered some readers along the way. Seeing as we are here at the end of the year, we figured this was a prime time to highlight some of the blog posts that seemed to attract more attention than the others. So say “hello” to the top Signius blog posts of 2016 and say “goodbye” to another year.
The customer is always right. Well, maybe just some of the time. But you’ve got to make sure they are taken care of all the time. Here’s a few ways you can tell your customers “no” while maintaining a positive attitude and still helping them out.
Don’t just assume you know what your customers are thinking. Talk to them! Have a conversation. Ask questions. That’s how you can really improve your business.
Partnering with a live support provider that acts as an extension of your company is a smart way to help your small business compete with larger organizations on the big stage.
Customer service is like a fantastic recipe that requires a list of great ingredients. You’ve got to blend them all together perfectly to truly offer a superior customer experience.
The results are divine when small businesses team up with a good live support provider. Answering services can help you with managing your business, growing your company, and providing great service for your customers.
Well, there you have it. These were our top blog posts from 2016. Check them out and stay tuned in 2017 for even more great stuff from Signius. Have a happy, safe, and prosperous new year!