How Call Center Services Keep Businesses Running During Emergencies
It’s all too common for a disaster scenario to bring businesses screeching to a halt. Incorporating a call center into emergency contingency plans is a...
Read More
Utility Companies
Signius Communications already provides service to many utility service providers such as electricity, natural gas, water/sewage and other energy sources. Our friendly, knowledgeable agents can perform as an extension of your company and will ensure that important calls from customers are handled accurately and courteously. We have years of experience consistently following approved scripts and dispatch protocol to keep organizations like yours on track with our answering services for utility companies.
Our professional, US-based representatives are highly trained individuals who have a passion for service. Between their dedication, the ability for you to create a customizable script, and plenty of message delivery options, you can be the beneficiary of a live support program that is loaded with quality. We work alongside you to build a unique script that is designed to assist your callers and solve the challenges your utility company faces. Take your pick of message delivery methods that include email, call, text, page, fax, or access your message history through our secure online portal. That same portal allows you to manage your account, update on-call schedules, pay your bill, and more.
Answering services you can count on 24/7:
- Highly-trained personnel
- Live receptionists
- 100% US-based
- Bilingual
- Email response management
- Call patching and paging
Your success is our success, because we are an employee owned company. That means we only succeed when you do, so we have a vested interest in handling every call just the way you would. We handle everything from routine calls to emergency situations with speed, excellence, and care so that your organization is held in the highest regard. Choose us to provide answering services for your utility company and see why others have been partnering with Signius for decades!
Why Signius Communications?
- 100% US-based
- 12 Locations Across the US
- Fully Customized Services
- State-of-the-Art Technology Solutions
- Online Client Reporting Available 24/7
- No Canned Responses; Scripts Customized with You in Mind
Related Articles
Is Your Company Prepared for Natural Disasters?
If you wait until a natural disaster strikes to try and prepare your business, then you’re already too late. Ensuring your company is ready well...
Read More
5 Reasons Why Using A Call Center Is A Better Choice Than Taking Calls Internally
Handling all your inbound business calls internally can be a drain on time and resources. Using a call center is often a better choice for...
Read MoreLearn More
Get more information
to help you make the right decision
for your business.
