Healthcare

Signius Communications specializes in answering services for medical offices, dental offices, hospitals and other healthcare environments. Our HIPAA-compliant medical answering services are available 24/7.

Our team of US-based agents understands the compassion and precision it takes to provide quality answering services for the healthcare industry. Each call must be handled with care and every message needs to be delivered to the right person at the correct time. Whether you are a primary care physician, own a private practice, provide hospice service, work at a community clinic, or are a part of a large network of hospitals, we have decades of experience working with professionals like you.

Healthcare answering services you can count on 24/7:

• Highly-trained personnel
• Live receptionists
• 100% US-based
• Bilingual
• HIPAA-compliant
• Medical appointment scheduling/reminders
• Call patching and paging
• Overflow answering services for doctors

Our unique call handling platform allows us to tailor any healthcare answering service program to your specific needs. We’ll work side-by-side with you to develop a customized plan that is geared towards the unique challenges you face in the medical field. Signius offers a collection of message delivery options that include call, text, fax, page, or via our secure online portal. That secure web portal is 100% HIPAA compliant, you can dive into your archive of messages in there at your leisure, you are able to update your on-call schedule when necessary, you may view all kinds of call analytics to determine proper staffing levels, and manage your account/pay your bill all in one place.

Advanced technological capabilities and dedicated agents who care about your patients are all part of the Signius difference!

Signius Healthcare Appointment Scheduling Service Integrations

In addition to answering calls, Signius Communications also provides appointment scheduling and appointment reminder services. Reduce your no-show rates and last-minute cancellations and improve the overall efficiency of your healthcare practice.

Here are some of the popular appointment scheduling platforms we integrate with:

• Google Calendar
• Calendly
• Setmore

Use something else? We also integrate with EHR/EMR systems and have plenty of other healthcare scheduling integration capabilities, so just let us know what you’re looking for.

Why Signius Communications?

• 100% US-based
• 12 Locations Across the US
• Fully Customized Services
• State-of-the-Art Technology Solutions
• Online Client Reporting Available 24/7
• No Canned Responses; Scripts Customized with You in Mind