Since 1929, our agents have been on call 24/7, for overflow, after hours, and in emergencies.
HIPAA-compliant Answering Services available 24/7 in English and Spanish. You can have peace of mind that phones are being answered by caring, sensitivity-trained agents.
Count on superbly trained and results-focused contact center agents. They ask the right questions, assess needs, listen to what is being said, and know when to present offers and how to close the deals.
Our Company has been with the team at Signius for over 30 years. We are a small company that is heavily reliant upon word of mouth to grow our business. A prospective client’s first contact with Fair Share is when a Signius employee answers the phone. They must provide a great first impression with those clients. John, Dan, and the rest of the team at Signius do a great job for us. We have grown our company from 4 to over 30 employees over the past 3 years. Signius hasn’t missed a beat. We dispatch service technicians to our locations 27/7. Signius must dispatch calls to different employees at different hours on different days and they hit a grand slam for us. Our latest company brochure has 6 pages of testimonials from our clients, and most of those clients talked to a Signius employee before they talked to me.
Signius has been a wonderful company to work with … they are always very responsive to our needs and customer service it top notch. Patients’ needs are always placed first. I would recommend the call service to any type of business looking for someone to cover their business telephonic needs.
Signius has provided excellent service for our doctors since 2007. Our practices have complicated call schedules and they’ve been able to keep up with our changes at a moment’s notice. Signius’ flexibility has allowed our physicians to customize their process to fit the complexity of their call schedules for which Signius manages 5 different groups for us. All of these may have changes made throughout the day on the fly and they are able to keep up. Signius is able to manage all of this for us at a reasonable price.
With the support of Signius Communications, we are able to provide our customers 24/7 customer care. Signius Communications has been valuable in providing customer service with professionalism to our customers.
We at A & T Builders Inc. have been using the Signius Answering Service with complete satisfaction. The friendly and courteous people who receive our calls and take our messages represent your company with extreme professionalism. Our customers have mentioned to us on numerous occasions how courteous and detailed they were received by your staff. We at A & T Builders, Inc. will continue to use your services and highly recommend your company to any of your future clients.
Our law firm has been nothing but pleased with the care, service and professionalism of the staff at Signius. From the start, every request has been handled expeditiously by our account manager, and even when we needed to adjust our agreement to better suit our needs, the process was completely hassle free. Messages received are accurate and in real time, so we can respond appropriately to our clients. And for courteous live answering, Signius is quite reasonably priced. Highly recommend.
We would like to thank Signius for 7 years of excellent service. The operators are always courteous and knowledgeable, even at all hours of the night, and go above and beyond to get as much accurate information from the caller as possible. We would recommend their services to any business that strives for excellent customer service
As a hospice agency, it is extremely important that our callers are accommodated in a quick, professional and compassionate manner. Laureen explained the process and was very detailed, informative and honest. Months into our new relationship with Signius, Laureen’s word held strong and indeed we were getting the service that we wanted; the service that the previous company had such a difficult time providing. Having said that, I will be the first to say that we are not the easiest clients. Hospice care deserves a bit more attention than the norm; however, Signius has been able to keep us extremely happy and I look forward to working with for a long, long time