Tag: Live answering service

5 Signs You Are Ready to Hire an Answering Service

Image of a businesswoman partnering with an answering service for her business

If you notice any of these indicators, then it’s time to seriously consider partnering with a live answering service for your business. You’ve finally done it! Your start-up business has landed its first customers and they’re excited about your products or services. In fact, you’ve even been collecting leads that are eagerly waiting for your… Read more »

3 Tips for Customizing Your Answering Service

Image of a call center agent working on a customized answering service account

Answering services are great when they are customized to fit your business. Here are a few ways you can make sure your live support plan is tailored to your specific needs. So you’ve signed up with an answering service. Great! Clearly you understand all the benefits that come from partnering with a live support provider…. Read more »

Live Chat Makes Customer Service Faster, More Efficient

Technology has made consumers less patient with long waits for service and support. Shoppers who can send money around the world with the click of a mouse don’t have much tolerance for being put on hold or having to go through an automated decision tree to get help from a business. That’s why many live… Read more »