Franchises

Image of call center agents providing answering services for franchises

Franchises

Signius Communications can provide callers with a consistently professional experience when calling the recognized brand-name franchises. Our agents can function as more than just operators; they can be as vital to your franchise as onsite employees. And as far as your callers will know, they will be speaking with someone sitting in your office, because we really become an extension of your company.

As the owner of a franchise, it must be your goal to provide a professional touch at every turn, because that’s what your customers expect. You can trust Signius to give you peace of mind knowing that all your callers are taken care of with US-based agents who have a passion for customer service. So forget about getting interrupted throughout the day by having to take calls on your cell or letting important clients go to voicemail. With Signius you are gaining a well-trained team of live people who handle calls professionally and help you grow your business.

Our secure online portal provides you with all kinds of information and tools to help you manage your business. There you can find an archive of your messages, assign tasks to your staff, update on-call lists, pay your bill, and much more. With call analytics in the palm of your hand, you’ll be able to develop the most effective support program for your customers in the most cost-effective manner. We’re in it with you to help you succeed!

Answering services you can count on 24/7:

  • Highly-trained personnel
  • Live receptionists
  • 100% US-based
  • Bilingual
  • Email response management
  • Call patching and paging

Why Signius Communications?

  • 100% US-based
  • 12 Locations Across the US
  • Fully Customized Services
  • State-of-the-Art Technology Solutions
  • Online Client Reporting Available 24/7
  • No Canned Responses; Scripts Customized with You in Mind

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