Product Recall Services
Signius Communications’ recall services can be rapidly implemented to help you regain your customers’ trust. Our agents can serve as both inbound and outbound points‐of‐contact for customers, providing them with critical information including channels for replacement, disposal and/or forwarding of the recalled item.
Our recall agents serve as an extension of your team, and help build and repair your customer relationships and your reputation. They are specially trained to demonstrate empathy and courtesy, as they reassure the customer that your company is actively responding to the situation and ensures a quick and safe resolution.
Why Signius Communications?
- 100% US-based
- 13 Locations Across the US
- Fully Customized Services
- State-of-the-Art Technology Solutions
- Online Client Reporting Available 24/7
- No Canned Responses; Scripts Customized with You in Mind