World’s largest telemessaging firm launches “The CRM Assistant” nationwide, enabling sales representatives to reduce their administrative duties and focus on selling
WILLOW GROVE, Pa. – AnswerNet, a fully integrated provider of inbound, outbound and e-bound contact center services, announces the nationwide launch of Voice2CRM, a CRM support service that enables companies to effectively maximize their CRM investments while increasing productivity of their sales and management staff.
Voice2CRM, “The CRM Assistant,” allows a busy sales representative to call into AnswerNet’s voice application at any time and enter client information, CRM updates and their current status. AnswerNet call center agents then enter the information into a client’s CRM, eliminating the need for a sales team to spend countless hours performing data entry. The service provides the same capability for e-mail. A sales representative can simply send CRM data via e-mail directly to AnswerNet who in turn loads the important information into the CRM within a day of receipt. Additional services include sending out marketing collateral and thank you e-mails.
“One of the most pressing challenges for companies using a CRM is to keep the information updated,” says AnswerNet President and CEO Gary A. Pudles. “We have been offering this service to our clients for quite some time. Now AnswerNet offers Voice2CRM nationwide to all companies in need of a cost efficient and highly effective means to update their CRM. AnswerNet’s Voice2CRM enables sales representatives to focus on closing deals and has certainly proven itself to us and our users.”
Voice2CRM enables sales representatives to “Sell More and Type Less” and further assures that a client’s investment in their CRM system is optimized.
AnswerNet’s Voice2CRM service is available throughout the United States and Canada. For more information, call 800-411-5777.
About AnswerNet:
As the world’s largest telemessaging firm, AnswerNet (www.answernet.com) provides full service inbound, outbound and e-bound contact center and fulfillment solutions. AnswerNet operates over 50 contact centers within the continental United States and Canada, providing a vast range of systems to optimize order entry, telephone answering services, sales, lead qualifications, market research and other contact management solutions for a client base of over 35,000. Processing over 60 million contacts annually, AnswerNet has been recognized for a number of awards, including Inc. Magazine’s Annual “Inc. 500” List of Fastest Growing Private Companies and Customer Inter@ction Solutions magazine’s Top 50 Teleservices Firms.
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